Customs Brokerage
Import and export clearance through NZ Customs and MPI, handled quickly and correctly to keep your cargo moving.
Our experienced customs brokers and their support staff make sure clearance and documentation for both import and export cargo are completed competently, on time and cost effectively. Whether the requirement is NZ Customs, MPI quarantine or another national or international rule, we work to keep any potential cargo delays to a minimum.
We advise on the full range of customs matters, from tariff classification and compliance to duty drawback, phytosanitary requirements and deferred payments. Because brokerage sits alongside our forwarding and warehousing teams, clearance and delivery line up, which helps avoid demurrage and storage costs at the port.
What is included
- Import and export entries Accurate lodgement of customs entries for cargo in both directions.
- NZ Customs clearance Electronic entry and clearance of imported and exported goods.
- MPI and quarantine Biosecurity and phytosanitary requirements handled correctly.
- Tariff classification Correct classification and duty assessment, first time.
- Duty drawback Calculation and recovery of duty where you are entitled to it.
- Deferred payment and client codes Deferred duty and GST arrangements and client code applications.
Customs Brokerage FAQs
Do I need a customs broker to import into New Zealand?
For most commercial shipments a broker saves time and cost. We prepare and lodge your entries, handle NZ Customs and MPI requirements, and keep your goods moving.
What is a customs client code?
A client code registers you with NZ Customs as an importer or exporter. We can prepare and lodge the application for you.
What is duty drawback?
Duty drawback is a refund of customs duty on imported goods that are later exported. We calculate and claim it where you qualify.
How do you avoid clearance delays?
We prepare entries accurately in advance, flag any MPI or documentation issues early, and coordinate clearance with delivery so cargo is not left sitting at the port.